What is the future of government work? It’s hybrid workspaces and human-centric user design. It’s the synergy of people, systems, and data for rapid adaption. It’s working smarter to create more, more quickly. It’s meaningful digital acceleration to enhance government customers’ key life experiences. At the 2022 ServiceNow Federal Forum, we’ll explore how agile, efficient, and effective workflows are transfo...

2020 demonstrated that supporting digital citizen services is more important than ever. Citizens turned to the state, local, and regional governments for answers to urgent questions, and they expected a consumer-like service experience to help them find those answers. It's crucial that state and local governments streamline processes and provide efficient, intuitive digital-first experiences to their citizens, residents, and businesses. Join S...

We’re innovating fast. We’re working from anywhere. Together, we’re building the future – a people-centric, efficient, and resilient government. Join us at the virtual 2021 ServiceNow Federal Forum on March 9-10 to explore how Federal leaders are creating modern, automated, digital workflows. Together, we’re delivering exceptional employee and citizen experiences. The goal: empower agencies to scale services on de...

The global pandemic put organizations’ business continuity plans to the test. When identifying gaps, inadequate vendor risk management and insufficient resilience planning often top the list. Rectify these issues. Join us to learn how to address risk and resilience at every stage in the vendor lifecycle. You’ll get an inside view of how Great American Insurance Group developed an integrated third-party risk management process, as w...

ServiceNow mobile apps can help you restart operations in a safe and smart way, and protect the health of your workforce—something that’s now a top priority in our new world of work. Hear first-hand from our customer, Lori Krikorian, VP of Service and Project Standards at UMass Memorial Healthcare, on how UMass uses ServiceNow mobile apps to track the health status of thousands of employees with daily health checks in response to C...

A new generation of mobile tools to empower employees for success Employees are always eager for more mobile capabilities with access to the tools and information they need to do their jobs from anywhere, at any time—even more so now that remote work is the new normal for many. With our upcoming Paris release, employees will have access to a new slate of tools to help them make their world of work, work better—wherever their jobs t...

To help protect revenue and business resilience, the business needs to know what IT assets are owned, where they are located, who is using them, and more. When day-to-day business operations shift, IT Asset Management provides your cornerstone to these benefits. But as the workplace continuously evolves, an asset estate poses significant challenges from an operational, cost, and risk perspective. ServiceNow® Hardware Asset Management (HAM)...

Just as digital technologies are transforming the way we live and work, they are profoundly changing our expectations of government services. You've asked for more opportunities to interact with your peers in state and local government, and ServiceNow is happy to deliver. Join us virtually on September 17th for the ServiceNow Virtual State Summit. You will hear from fellow state governments on a variety of key topics involving their implementa...

Join Federal IT leaders at the 2020 ServiceNow Federal Forum on February 26 as we discuss how transforming workflows enables a service-focused government. Don’t miss plenary sessions with IT visionaries leading the charge, and tactical breakout sessions focused on IT service management, human resources, customer service, cybersecurity, and more.

Government organizations are looking to leverage the latest tools, technologies, and strategies to deliver trusted and reliable services and information. For Federal customers who rely on the ServiceNow platform to support their core missions, significant new functionality and applications soon will be available and FedRAMPAuthorized and Compliant. Two themes characterize the forthcoming Helsinki update: Consumerizing the Service Experience by...